Connected conversations
Customer, supplier and colleague emails sit beside each other on one case timeline.
Explore the workspace
Early access Outlook & Gmail, synced both ways
Every email about one matter.
Every email about one matter.
One timeline.
Private pre-release · Public source release planned.
A complaint with the customer, two suppliers and your lab is four separate threads in Outlook. Eleon puts them side by side as one case, with who owns it, what happens next and who you are waiting on. Supported email actions sync with your mailbox. Cases and internal notes stay in your workspace.
Every conversation of the case in its own column, on one shared clock.
CASE-00142Defective batch 2231
Live3 linked conversations NotesColumns Add thread
Less chasing. More clarity.One place to move
One place to move
the matter forward.
A clear next step
See who owns the case, what happens next and whose reply the team is waiting for.
See real-world examplesAI with context
Get summaries and reply drafts from the case. Review suggestions before you act.
Browse the capabilitiesYour infrastructureYour mail.
Your mail.
Your workspace.
Run Eleon on your own server and connect Outlook or Gmail. Choose the AI and external services your team uses.
FAQQuestions people
Questions people
ask first.
Does what I do here change Outlook or Gmail?
Supported email actions synchronize with the provider: reading, filing, drafts and sent mail, with flags, categories and folder behavior depending on the provider. Cases, internal notes and checklists stay in the workspace. Synchronization runs in the background.
Is it a ticket system?
It supports case numbers, statuses, responsible people, groups and, with Pro, reply targets and automation rules. Customers keep replying by email; no customer portal is required. A case number can appear in the subject.
Do we have to stop using Outlook?
No. Your mailbox stays with Microsoft or Google. Continue using your usual mail app alongside Eleon, while the workspace adds cases and team collaboration.
Where is our mail stored, and what does AI receive?
The workspace database runs on your infrastructure and synchronizes directly with your mail provider. Enabled external AI, webhooks, support-agent connections and off-site storage receive the content included in their requests. Choose a local model endpoint if that suits your deployment, or pause AI entirely.
Give every matter one timeline.
Public downloads are not available yet. Contact us for early access and self-hosting updates.